Hotel room coffee. Your guests value it higher than you think. From the moment they walk into their room the hotel room tray is one of the first things they notice. This is where their first impressions are often made.
Over the years hotels have had to reshape their coffee delivery in hotel rooms to match market trends and expectation. Millennials and Gen Z are largely driving these trends and luxury is at the heart of requirements.
Sub-par hotel room coffee no longer accepted.
The main takeaway is this: whereas hotel room coffee used to be an afterthought for businesses, it’s now one of the priorities that guests consider when both booking and staying in a hotel.
Hotels used to believe other aspects of a guests stay were more important than the quality of the coffee. Aspects such as location, customer service or how modern the décor was.
The reality now is far different.
So how has hotel room coffee developed?
Of course, all those characteristics still matter. But rather that provide sub-par coffee making facilities that don’t even match what the consumer can enjoy in their own home, hotels are now under more pressure to exceed that level of quality.
We’re talking coffee-shop standard, here.
Coffee culture in other environments has continued to grow. Amongst other things good coffee is the foundation for wellbeing and positivity, so it makes sense to upgrade your coffee delivery in a location where luxury matters more than ever.
It is also important to remember that younger clients are happy to pay more for a better experience, but they are a tough crowd to please.
We live in an always-connected world. Your guests will know almost everything about your establishment before they even step foot through the door, with booking sites sharing images, trusted reviews and what to watch out for.
Your coffee-making amenities are one of the areas that will be central to whether the experience matches the price you’re asking for. If it doesn’t, or if the consumer has any doubt, they’ll simply look elsewhere.
Nowadays coffee comes in all formats, from fresh coffee beans to coffee bags and sticks. The latter has always been a popular choice for hotel rooms because they take up little space, but they still need to deliver good quality.
According to the National Coffee Association, speciality coffee drinkers has seen the fastest overall growth in the overall market. Consumers may accept that this kind of coffee will be reserved for your hotel bar than rooms, but it does show the level of quality they generally expect.
Sustainability is also a factor hotel must consider with their coffee delivery.
Can the coffee products be recycled? The modern guest places value on these aspects of the coffee experience and as such, sustainability is a key factor to consider when selecting an in-room coffee.
How Cafe Casa delivers luxury hotel room coffee.
Café Casa is a progressive coffee supplier that conforms to all the latest trends through our vast array of luxury coffee products.
We work closely with UK hotels and help them upgrade their coffee delivery for less. As well as providing professional barista equipment and supplies, we also deliver everything you need to meet consumer demand for your hotel room coffee.
We offer a variety of single-serve coffee supplies including our coffee sticks and popular coffee bags. These are sure to meet demand with freshly ground coffee enrobed in packaging that is totally recyclable, delivering a magical coffee moment in minutes.
Perfect for your hotel guests to relax in the comfort of their rooms.
If you’re looking for even more, Café Casa is now proud to offer our own hotel tray service that delivers everything in one handy location. Choose from a multitude of trays to suit your style, of which will house your preferred Cafe Casa products, including tea and hot chocolate.
This is a great way to upgrade your hotel room coffee in a simple and cost-effective way. Contact us for more information.